Effective Date: 15 May 2026
Last Updated: 15 May 2026
1. Introduction
This Privacy Policy explains how Datronyx Solutions Ltd (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website, www.datronyx-solutions.com (“Website”), contact us, or use our services.
We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal information:
Information You Provide Directly
This may include:
- Name
- Email address
- Telephone number
- Company name
- Any information submitted through contact forms or email correspondence
Information Collected Automatically
When you use our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visits
- Referring website addresses
- Cookie and analytics data
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and provide customer support
- Deliver and improve our services
- Operate and maintain our Website
- Monitor Website performance and usage
- Prevent fraud or misuse of our Website
- Comply with legal obligations
- Send relevant business communications where permitted by law
4. Legal Basis for Processing
Under UK GDPR, we process personal data on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, provided your rights do not override those interests
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve user experience and analyse Website traffic.
For more information, please see our Cookie Policy.
6. Sharing Your Information
We do not sell your personal information.
We may share your data with:
- IT and hosting providers
- Website analytics providers
- Professional advisers
- Regulatory authorities where required by law
Any third parties processing data on our behalf are required to protect it appropriately and only process it for authorised purposes.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Request transfer of your data
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
10. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
11. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
Datronyx Solutions Ltd
Email: craig.andrews@datronyx-solutions.com
Telephone: 07769139514
Website: www.datronyx-solutions.com
14. Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Website: https://ico.org.uk
Telephone: 0303 123 1113